Troubleshooting
July 05, 2025
How Garena’s “Recovery Email” System is Being Used to Hijack Thousands of Accounts in 2025
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Update: We are happy to announce that the internal issue affecting site features since 24 Sep, 5:05 PM has been resolved.
Enjoy the restored stability and performance.
Incident Time: 29 Oct 2025, 1:43 PM GMT+5)
We are currently investigating a global outage impacting multiple systems including the main site, developer APIs, and gaming tools. Users worldwide may experience degraded performance or temporary errors.
Our engineers are actively working to restore full service. Estimated recovery window: 1–12 hours.
We sincerely appreciate your patience during this downtime.